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The Internet
is an integral part of any company's marketing mix, and often
the most cost-effective way to produce trackable results. Contact
Us to discuss the best ways to integrate your web site and
off-line marketing.
The Internet
is compared below as a trackable marketing medium against Advertising,
The Yellow Pages, Public
Relations, Direct Mail and Catalogs.
Click to see
a chart comparing the strengths and weaknesses
of these media.
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Advertising
is the fastest way to establish product awareness and brand, and
lets you present your message exactly your way, and at your timing.
However, effective
ad buys are costly because many repetitions are involved to get
results. Also, ads give all audiences the same message regardless
of their interests. Ad impressions and readership claims don't
mean every reader looks at every page, especially ads. Ad response
is cumbersome or absent, and results are hard to measure directly.
Advertising
is strongest in building Awareness and Interest, but weaker in
moving to Decision and Action. NetPromotions' entire method is
to attract audiences by their interests and to then move them
to action, tracking
them every step of the way. Each visitor gets the depth of
information he/she wants, is compelled by his/her own needs, and
every visit is tracked. Response is easy and immediate. The best
of both worlds is to use your advertising to build awareness and
interest, and to extend your advertising to decision and action
on your Web site.
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The
Yellow Pages and Business Directories enable prospects to
find you when they need you, and tracking is simply a matter of
counting calls.
However, it's
too expensive to list in all relevant categories in all local
Yellow Pages. Also you cannot make in-depth explanations or demonstrations,
or track where you are losing prospects. Generally your listing
cannot be changed for at least 12 months, precluding any use for
test marketing or promotions. Integrating your Web site with your
Yellow Pages and Business Directory listings solves all these
problems.
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Public
Relations can give excellent value, and is reasonably fast,
providing major media coverage at a fraction of ad-buy cost. PR
also extends implied 'Third Party Endorsement' to stories that
are picked up.
PR's weakness
for promotion is that you can't control it. The interpretation,
accuracy, pick-up and timing are entirely up to the media's editors
and broadcast personalities, with no appeal. Once your story has
been run, it's old news. Generally, there is no way for prospects
to find you or respond, and PR tracking only covers placements,
not impressions.
You can support
your PR on your Web site by making sure audiences can find you
easily as the result of a story, and by presenting your press
releases and correct information as you sent them out. If PR is
part of your plan, NetPromotions will establish a 'Press Room'
on your site with latest releases, archives, backgrounders, high-resolution
graphics, executive bios, product fact sheets and contact information.
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Direct
Mail (postal) targets groups of people by zip code, historic
demographics or a dBase and can be very successful if the offer
and branding are right. Response tracking is good, but is not
designed for in-depth market research.
Direct Mail
is best for highly targeted promotions, rather than ongoing offers
or customer relations. Its best use with your Web site is to support
the mailing's promotion on your site, supplying greater information
and fulfillment. This way, your mailer is a general offer, and
your web site tailors it to each prospects' needs.
NetPromotions'
Direct E-Mail can be the
best of both worlds. It is comparatively low cost, can be graphic
or text, clicks through prospects to your Web site, and gives
fast tracking and response. It's response rates are currently
considerably higher than the 1% average return from postal Direct
Mail.
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Catalogs
are very targeted, enable in-depth explanations, are trackable
and responsive, and maintain repeat sale relations. For B2B, many
are kept on a shelf as a reference. A well-done catalog can build
considerable customer loyalty.
On the downside,
catalogs are expensive and impractical to update. Probably no
catalog goes out 100% correct. As with Direct Mail, distribution
is determined by available lists rather than by prospect interest.
Catalogs and
Web sites seem made for each other. Catalogs enable Web sites
to extend beyond Internet access, and Web sites enable smaller
catalog distributions, targeted appeal, online explanations and
promotions, enhanced tracking, and fast low-cost ordering and
response.
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