Customer Retention Programs
NetPromotions provides the values and installs the functions on your site that convert your prospects into customers, and your customers into repeat business. The Internet provides the most cost-effective method available for retaining customers and building loyalty.
Harvard Business Review studies report that a 15% increase in customer retention increases profits from 35% to 80%. NetPromotions integrates e-commerce, response tracking, dbase and e-mailings to support low cost, high yield customer retention programs.
For example, whenever possible, all offers and promotions should be made to existing customers first. An occasional "Message from the CEO" has real effect, especially on 'lost' customers. Storing customer's histories in a 'qualification' format paves the way for individualizing messages. NetPromotions will be happy to provide creative and cost-effective services to boost and track your web site's contribution to your Customer Retention programs.
Contact Us to discuss implementing or designing a web site Customer Retention program.